HOLISTIC APPROACH IN COMMUNITY PHARMACY
The Holistic Community Pharmacist diverts their focus from the product to the individual visitor.
The HCP takes as its primary value chain the one in which value is added to the health of individuals and to the local community.
In the interest of its visitors’ health a HCP holds a wide range of products.
The true values of a community pharmacy and its managers are revealed by criteria of selection and display of services and products.
The key service of a HCP is providing individual consultancy to visitors with the aim of improving and maintaining their health by using all information, products and services available.
All consultants in a HCP offer the same quality of consultancy in order not to discriminate the visitors depending on the time of their visit.
HCP SPACE
Privacy
Privacy & consulting behind a table it’s not an exception in HCP.
Shelf management
HCP should not be just a medium for advertising.
Waiting in line
Waiting in line is a part of experience.